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November 30, 2007

TeleTech overcomes BEE concerns

US call centre operator TeleTech says it has overcome fears about the country's prevailing broad-based black economic empowerment (BEE) policies and, despite "ridiculously" high telecommunication costs, it is investing "hundreds-of-millions" in expanding its footprint in SA.

TeleTech SA GM Craig Reines says the international market is very concerned with government's BEE policies and the impact they could have on big multinationals.

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Posted by StaffWriter at November 30, 2007 7:19 AM